Show All Answers

1. What are the office Hours?

Monday through Friday, 8:00 a.m. – 5:00 p.m.

2. Can I hire the City Attorney?

No, the City Attorney cannot represent the citizens of Whitehall individually. Please see the services we provide to the City on our main page. You may contact the Columbus Bar Association for an attorney referral. Columbus Bar Association

3. How do I file criminal charges against an individual?

Please contact the police department in the city where the crime occurred. If the crime occurred in Whitehall, click here:

4. I received a subpoena to appear in court, what should I do?

A subpoena is a court order whereby you are ordered to appear in court. Your employer is obligated to allow you to attend court without any penalty. Should you have any extenuating circumstances, please contact our office at (614) 237-9802.

5. What is a victims’ advocate?

A victims’ advocate is an employee of the City Attorney’s office who provides assistance to victims of domestic violence situation. The advocate acts as a liaison between the victim and the prosecuting attorney. Advocates understand the criminal process and will explain each step of the criminal process to the victim and answer any questions they might have.

6. How do I obtain a protection order?

Click on the link to obtain protection order information. Domestic Violence Information

7. Who do I contact regarding landlord/tenant issues?

You may contact the Columbus Urban League at (614) 257-6300. If you have questions about evictions, you may contact the Franklin County Municipal Court – Civil Division at (614) 645-7220 prompt 4.

8. What is a civil matter?

Civil Matters are any legal matter that is not criminal. Common civil matters include landlord/tenant issues, contract disputes and personal injury. If you have a civil matter, you should consult your personal attorney or the Columbus Bar Association for a referral (CBA link). Columbus Bar Association

9. How do I know when my next Whitehall Mayor's Court date is?

By visiting the following link:

Whitehall Mayor's Court

10. How do I know when my next Franklin County Municipal Court date is?

By visiting the following link:

Franklin County Municipal Court

11. Can I obtain Driving Privileges from Whitehall Mayor’s Court?

A person that is convicted in Whitehall Mayor’s Court of OVI (Operating Vehicle Impaired) can obtain driving privileges through our office. A person that lost their driving privileges because of a suspension can contact the Ohio Bureau of Motor Vehicles or Franklin County Municipal Court to obtain driving privileges.

12. What is restitution?

Restitution is payment to a victim for damages or out-of-pocket expenses caused by the Defendant. As a courtesy to the victim, our office attempts to collect restitution from the Defendant who is accused of causing the loss (ex. deductible, rental car fees). We accept cash or money order as forms of payment for restitution by the Defendant. Restitution is a civil matter and if our office is not successful in collecting restitution, the victim can file a civil suit against the Defendant.

13. How can I find out if a person is in jail or has been released from jail?

You can contact VINE at (800) 770-0192 or go to the following link. VINE

14. How do I file a complaint against the City of Whitehall?

If you believe that the City of Whitehall has done something or failed to do something the result of which causes you property damage or personal injury, you should click the link below to go to obtain claim information.  You may also want to consult an attorney of your choice.
Whitehall Claim Form

Show All Answers

1. Does the City of Whitehall have mandatory tax filing?

Yes, all Whitehall residents (age 18 or over) must file annual income tax returns, whether or not they have been fully withheld and/or have paid a municipal income tax to another community. The Whitehall Income Tax Return is due on or before April 15, 2015.

2. How do I determine where my local tax is owed?

Local tax is due first to the city in which the income was actually earned and secondly to your city of residence, based on their laws.

3. What is the City of Whitehall's current tax rate and what type of income is taxable?

The income tax rate is 2.5%. Generally, gross income (including income which is deferred) and business net profits are taxable at the local level.

4. Can I prepare my City of Whitehall Income Taxes online?

Yes! Full year residents may use the City's web tool to prepare their tax return if they meet the following conditions:

Had W-2 only income and lived and worked within Whitehall corporate limits, or
Had W-2 only income and worked outside of the City. If this is your situation, you must send in a copy or copies of W-2's after filing electronically. File Online

5. Can I pay my taxes online?

The City of Whitehall is pleased to offer an additional payment option for paying your income tax. Paymentus Corporation, a third party automated payment service, accepts Visa, Mastercard, Discover and electronic check. Advantages to using Paymentus online:

-You may make your payment anytime, any day, 24/7.
-The Whitehall Income Tax division receives instant notification of your payment and will post it to your account the next business day. For each payment, you will receive a confirmation number and an email confirmation will be sent to you. Pay Online

6. Can I still pay my taxes with a credit card if I don't have access to the online website service?

Yes! This can be accomplished by:
-Using the computer kiosk located just inside the Auditor's office to log onto the website to personally make your payment.
-You may also pay by phone with Paymentus Corporation by calling 1-877-360-3472.
Paymentus Corporation will charge a convenience fee for each transaction.

7. Is there free Income Tax Assistance available for federal and state returns? How about City of Whitehall returns?

Yes! Assistance is offered through The Ohio Benefit Bank - a free service that provides help for Ohioans with incomes below $65,000.00 to claim tax credits and other work support benefits. To get additional information on the Benefit Bank call 1-800-648-1176 or click on the link below.

For assistance in preparing your City of Whitehall return, please visit the Office of the Auditor, 360 S. Yearling Road in Whitehall. Office hours are 7:00 a.m. to 5:00 p.m., Monday through Friday. For assistance over the phone, please call (614) 237-9803 during office hours. We are happy to help you with all of your income tax questions. Ohio Benefit Bank

Show All Answers

1. What are the non-emergency numbers for the Divisions of Police and Fire?

The Division of Police direct line (614) 237-6333
The Division of Fire's direct line (614) 237-5478

2. Where can I find food for my family?

The best resource to use to find food in your area is 2-1-1 or Hands on Central Ohio. To find a foodbank in your area contact FOODLINK.

Show All Answers

1. What is the Division of Fire's direct line?

The Division of Fire's direct line (614) 237-5478.

2. Can I request a home fire safety evaluation?

Yes. Just call the station at (614) 237-5478, Monday through Friday, 8 pm to 5 pm and ask to schedule an inspection.

Show All Answers

1. Does the City of Whitehall accept paper applications or resumes?

The City of Whitehall does not accept paper applications or resumes. All job applications must be submitted electronically.

2. How do I know where my application is in the process?

When you submit your online application, you will receive an e-mail confirmation right away telling you that your application is in our hands. If your application is selected for skills testing or an interview, you will be notified by e-mail. You can also log into the website at any time and check the job posting to see where in the process we are in filling that particular vacancy.

3. Can I apply for more than one job at a time?

Yes. We encourage you to apply each and every time a job posting matches your career interests, education and minimum skill requirements.

4. How do I apply for a job with the City?

City job openings for full-time, regular part-time and seasonal positions are posted on our website and in various local media. The best steps you can take are:
1. Request that an email notification be sent to you regarding job titles for which you have certain qualifications and/or check the Job Openings page frequently for job postings.
2. When a suitable job posting is publicized, submit your online job application via the City website.
3. Check your email address frequently for messages from the City regarding your eligibility and news of upcoming tests and/or interviews.
Apply for a job with the City of Whitehall.

5. What employment benefits does the City offer?

The City of Whitehall offers comprehensive benefit packages including vacation, holiday, personal and sick leave, as well as medical, dental, vision, life insurance, and retirement benefits. In addition, the City offers college tuition reimbursement, an annual service credit, wellness incentive, a flexible spending account option, supplemental life insurance, and deferred compensation programs.

*Subject to change with collective bargaining agreement and/or administrative code changes

6. What bargaining units work with the City?

The City of Whitehall works with the Communications Workers of America (CWA) Local No. 4320; The Fraternal Order of Police, Ohio Labor Council, Inc.; IAFF Local 1729; and The Fraternal Order of Police, Capital City Lodge #9.

7. When are the City holidays?

The City offices are closed for seven holidays each year. They include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (and the Friday after), Christmas Day. There may be additional holidays observed by each of the bargaining units.

Show All Answers

1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.